STRAIGHTFORWARD ORDERING
Free shipping and a 30-day return policy
Every Fishiding price is the complete delivered price. Free shipping has been standard since the company began, with no separate shipping charge added at checkout.
Free shippingIncluded with every Fishiding product
Fixed delivered pricesThe listed price includes shipping
30-day returnsFor most new, unused items
SHIPPING
Your listed price is delivered
Fishiding ships every product free. We also reuse secondhand shipping materials whenever practical as part of our commitment to keeping usable materials out of landfills.
Required sales tax is charged only to Illinois residents.
RETURNS
Return most unused items within 30 days
Most new, unused items may be returned within 30 days of delivery for a full refund.
If the return results from our error, such as an incorrect or defective item, Fishiding will also pay the return shipping cost.
HOW RETURNS WORK
Start a return from your account
Log in to your Fishiding account.
Open your order history and select the completed order.
Open your order history and select the completed order.
Select “Return Item(s).”
Choose the product and submit the return request.
Choose the product and submit the return request.
Watch for our email.
We will notify you after the returned item is received and processed.
We will notify you after the returned item is received and processed.
Need help?
Just give us a call, text or email, and we're happy to help you get what you need!
Just give us a call, text or email, and we're happy to help you get what you need!
Refund timing: Allow 5–10 business days for the return to reach us, 3–5 business days for processing and another 5–10 business days for your bank to post the refund. Many refunds arrive sooner.
Questions before ordering or returning an item?
Contact Fishiding for help with an order, product selection or freshwater habitat plan.
Contact FishidingCall 815-693-0894